FAQ
Frequently asked questions
The things Indian sellers ask most, answered honestly.
- Is The Storemate free to start?
- Yes. The Free plan lets you launch a real store at no cost — you only move to a paid plan when you outgrow it, and no card is required to start.
- How much do paid plans cost?
- Paid plans start at ₹1,199/month (Starter) and ₹4,999/month (Pro), billed in INR via Razorpay. Enterprise is custom-priced for high-volume stores.
- Does it support UPI and cash on delivery (COD)?
- Yes. Accept UPI, cards, and netbanking through Razorpay, and offer cash on delivery with per-pincode and cart-value rules to keep RTO under control.
- Is it GST-ready for Indian sellers?
- Yes. GST-compliant invoices with HSN codes are built in, so every order is tax-ready — no separate accounting plugin to bolt on.
- Do I need to know how to code?
- No. You set up your store, themes, products, payments, and marketing from one dashboard — no coding and no developer required.
- Can I use my own domain?
- Yes. Connect your own domain and run the store on your brand, with the full catalog, checkout, orders, and marketing tools included.
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